logo-temp
  • News
    • All News
    • State
    • National
    • World
    • Business
    • Sports
    • New England News Collaborative
  • Watch
    • Schedule
    • CPTV Livestream
    • KIDS 24/7
    • Passport
    • Local Programming
    • Special Coverage
    • PBS Programming
  • Listen
    • Schedule
    • Local Shows & Podcasts
    • All Shows & Podcasts
  • Community
    • Contests
    • Red Carpet Events
    • Learn at Home
    • Education
  • About
    • Ways to Support
    • Contact Us
    • Contribute a Car
    • Corporate Support
    • Leadership Giving
    • Careers
  • News
    • All News
    • State
    • National
    • World
    • Business
    • Sports
    • New England News Collaborative
  • Watch
    • Schedule
    • CPTV Livestream
    • KIDS 24/7
    • Passport
    • Local Programming
    • Special Coverage
    • PBS Programming
  • Listen
    • Schedule
    • Local Shows & Podcasts
    • All Shows & Podcasts
  • Community
    • Contests
    • Red Carpet Events
    • Learn at Home
    • Education
  • About
    • Ways to Support
    • Contact Us
    • Contribute a Car
    • Corporate Support
    • Leadership Giving
    • Careers
Live »
Donate
logo-temp
  • News
    • All News
    • State
    • National
    • World
    • Business
    • Sports
    • New England News Collaborative
  • Watch
    • Schedule
    • CPTV Livestream
    • KIDS 24/7
    • Passport
    • Local Programming
    • Special Coverage
    • PBS Programming
  • Listen
    • Schedule
    • Local Shows & Podcasts
    • All Shows & Podcasts
  • Community
    • Contests
    • Red Carpet Events
    • Learn at Home
    • Education
  • About
    • Ways to Support
    • Contact Us
    • Contribute a Car
    • Corporate Support
    • Leadership Giving
    • Careers

Utility Regulators Scold Eversource Over Non-payment Resources

October 30, 2020

State regulators say utilities need to do more to educate customers about payment options that are available during the COVID-19 pandemic. On Friday, the Public Utilities Regulatory Authority also extended the enrollment period for COVID-19 payment plans until February. The rules mean that no regulated electric, gas, or water customers should be shut off for non-payment during the winter. In March, the Public Utilities Regulatory Authority stopped shut-offs for customers if they were having trouble paying their bills during the COVID-19 pandemic. Both Eversource and United Illuminating say late payments have been significantly rising in recent months. But during an emergency technical meeting Friday, PURA specifically called out Eversource, saying it needs to better inform customers about options if they can’t pay their bills, including 24-month payment plans. Marissa Gillett is chairperson of PURA. Gillett: “Eversource has consistently failed to appropriately and clearly communicate

Curious Q & A

Poll from Civic Science. Find out more»

Sponsored By

We’d Love Your Input!

Please take a short survey about your experiences with our programs and services.

Take the Survey

Be the first to know about upcoming events, shows, news and more.

Get the Latest Newsletter

© 2021 Connecticut Public


FCC Public Inspection Files:
WEDH, WEDN, WEDW, WEDY,
WNPR, WPKT, WEDW-FM, WRLI-FM
Public Files Contact• Annual EEO Reports

 

 

  • Board of Trustees
  • Executive Leadership
  • Community Advisory Board
  • Staff
  • Media Enterprises
  • Diversity Statement
  • Annual Financial Statements & Filings
  • Support
  • Newsletter Sign-Up
  • Podcasts & RSS Feeds
  • Passport
  • Company News
  • Community Guidelines
  • Privacy Policy & Terms of Use
  • Donor/Member Privacy Policy
  • Syndication Policy
  • Radio and Live Stream Status
  • Broadcast Coverage
  • Closed Captioning
  • EEO Reports